We booked the pods for my son’s birthday. I reached out prior to our stay to see if there was any chance they could put anything in the pod to surprise him at check in whether it was 1 balloon or even just a note that said happy birthday.. they went above and beyond with balloons, banners, and even got him a card! So impressed with the customer service. The pod was cozy – comfy beds and had everything we needed. We had a wonderful time enjoying the beautiful scenery and outdoors with trails easily accessible from the site. It’ll be hard to top our first time glamping! Highly recommend.